Ticketing Policy

Our ticketing terms in one place. These are the demo defaults — your venue's policy will vary.

Exchanges: Subject to availability and applicable fees. Contact the box office at least 24 hours before your scheduled event to request an exchange.
Refunds: All sales are final except in cases of event cancellation or rescheduling by the venue. Refunds are processed to the original payment method within 5–10 business days.
Lost or Damaged Tickets: Print-at-home and mobile tickets can be reissued with proof of purchase. Will-call tickets require photo ID.
Late Seating: Latecomers may be seated only at suitable breaks at the discretion of house management.